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Post by 76trojan on Feb 20, 2021 1:38:03 GMT
I couldn’t access any virtual meetings anymore, so I contacted customer service. My $19.95 only just covers the app now. I asked to upgrade to virtual since I don’t do in studio meetings and was told the the price jumps to $44.95 a month, which includes in-studio. She said there is no just virtual. I think $45.95 a month to use Zoom is pretty pricey. Am I missing something? She did not offer me any deals or packages. Thanks.
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Post by bbbearsmom on Feb 20, 2021 1:55:12 GMT
76trojan, I thought at one time there was going to be a $34.95 option that included unlimited Zoom meetings.
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Post by 76trojan on Feb 20, 2021 2:03:57 GMT
Yeah, I thought so too but according to my customer service rep, there is no just virtual. It includes the in studio too. Maybe I’ll try another rep.
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Post by 76trojan on Feb 20, 2021 2:28:53 GMT
Ok, I got another rep. 44.95 for digital + workshops, even if you just do virtual only. 29.95 for WW 360 which has pre-recorded workshops accessible through the app. No just virtual option.
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Post by DebDoesWW on Feb 20, 2021 2:40:10 GMT
76trojan isn't that crazy? I still can't believe they are charging that price for people who have lost their IRL meetings and can only do virtual. 🤯
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Post by 76trojan on Feb 20, 2021 2:42:26 GMT
I know! My area, for instance, does not have in studio meetings, just virtual. $44.95 a month to have a Zoom meeting seems excessive to me. 🤷♀️
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Post by DebDoesWW on Feb 20, 2021 2:50:42 GMT
76trojan it is! And the really crappy part is back in November of 2019 they were "trying out" virtual meetings and I think it was $34.95/month. Then that pricing tier went away and the pandemic hit and they bring back the virtual meetings but don't offer them at the lower price. Talk about price gouging. I don't suppose you are former lifetime by any chance?
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Post by 76trojan on Feb 20, 2021 2:56:02 GMT
Haha, I wish I was a former lifetimer!
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Post by DebDoesWW on Feb 20, 2021 2:57:09 GMT
Dang!
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Post by DebDoesWW on Feb 20, 2021 3:02:09 GMT
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Post by 76trojan on Feb 20, 2021 3:13:22 GMT
Thanks!
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