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Post by limefan on Apr 14, 2021 20:42:58 GMT
For those of you who receive emails from WW. Are you still getting them? I realized the other day that I had not seen any emails lately. So, I searched and the last email I received was 4/2/2021. I thought I would check here before I contacted WW chat to find out what happened.
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Post by linda72 on Apr 14, 2021 20:56:18 GMT
limefan, I have received 5 more emails after April 2 from WW. Some are called: WW Daily and some are WW Weekly. Most of those have a recipe. The last email I received was from WW Studio and it's from my individual studio in Katy. This one is about developing habits which I guess they will be discussing at our weekly workshops. You might do what DebDoesWW recommends: go into the WW website, unsubscribe from everything, save that and get out of the site. Then, go back into the site and subscribe again and save again. I think that helped me because I went years without getting one email. Good luck!
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Post by mac on Apr 14, 2021 22:40:32 GMT
limefanYes I continue to get emails from WW just about everyday. I never used to but when I called the 800 number back a while ago they update my account and since then I've been getting the emails. I just got a message today they extended my account thirty six days until the 7/1/21. You may have to update your account but choose option 4 on the 800 number, you're thinking about quitting, you get much better service with that option, agents are better informed!
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Post by DebDoesWW on Apr 14, 2021 23:03:33 GMT
I just looked. I haven't gotten the WW Daily one since the start of the month, is that the one you mean? 🙄 Seriously thought they had made major strides in their IT department, not!
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Post by dar1965 on Apr 14, 2021 23:54:46 GMT
I was being blasted with emails! I means 4-7 per day. I went and checked and I get the WW weekly with meting info sent and team WW which appears to be solicitations for their shop. The team is maybe 3-4 times a week.
Wow didn’t even realize this till you pointed it out.
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Post by limefan on Apr 15, 2021 19:30:16 GMT
limefan , I have received 5 more emails after April 2 from WW. Some are called: WW Daily and some are WW Weekly. Most of those have a recipe. The last email I received was from WW Studio and it's from my individual studio in Katy. This one is about developing habits which I guess they will be discussing at our weekly workshops. You might do what DebDoesWW recommends: go into the WW website, unsubscribe from everything, save that and get out of the site. Then, go back into the site and subscribe again and save again. I think that helped me because I went years without getting one email. Good luck! Thanks Linda72. I will try unsubscribing and see what happens. Good to know they are still sending them out. Odd that mine stopped all of a sudden.
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Post by limefan on Apr 15, 2021 19:33:21 GMT
limefan Yes I continue to get emails from WW just about everyday. I never used to but when I called the 800 number back a while ago they update my account and since then I've been getting the emails. I just got a message today they extended my account thirty six days until the 7/1/21. You may have to update your account but choose option 4 on the 800 number, you're thinking about quitting, you get much better service with that option, agents are better informed! Thanks Mac for the tip. Congratulations on getting extended until 7/1. When I weighed in at goal back in February, my etools were extended until 7/1.
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Post by limefan on Apr 15, 2021 19:35:17 GMT
I just looked. I haven't gotten the WW Daily one since the start of the month, is that the one you mean? 🙄 Seriously thought they had made major strides in their IT department, not! Yes, that is the one I mean. I thought too the IT department was doing a great job or a much better job than previously.
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Post by bbbearsmom on Apr 15, 2021 20:22:36 GMT
limefan, DebDoesWW, I don't think I ever got the WW Daily. I do get the weekly one with the topic for the meeting, also the ones for the store, and some of the ones when things change but not all of them.
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Post by jasimons on Apr 16, 2021 0:31:25 GMT
I'd been getting the WW daily and it stopped for me on April 2. I tried the log in, unsubscribe, log out, log in, re-subscribe hint yesterday evening...but e-mails have not re-started yet. Anyway, glad it isn't something that's messed up in my e-mail or such, I'll keep and eye out and check back. Thanks for the ideas!
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Post by DebDoesWW on Apr 16, 2021 12:36:27 GMT
Okay so let's try it this way. Is anyone still getting the "WW DAILY" emails? I wonder if they discontinued them.
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vicki
Transcendent Member
Posts: 1,274
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Post by vicki on Apr 16, 2021 12:57:27 GMT
Looks like my last daily was April 2nd
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Post by linda72 on Apr 16, 2021 13:23:56 GMT
My last WW Daily was on April 6. I seemed to get it 2 days in a row for a few weeks: April 5 & 6; March 30 & 31; March 23 & 24. The WW Weekly actually came once a week, on Sundays; but the last one came April 4.
It does seem the emails stopped around April 6. Maybe the crack IT Department has been on vacation (or maybe the junior high kids are testing at school so they can't send the emails out.....LOL!!)
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Post by limefan on Apr 16, 2021 19:19:53 GMT
I am going to try Chat and see if I get anywhere with them. I have not unsubscribed yet, but it looks like that did not work. I will let you know if I find out anything. I am glad it is not just me that is not getting the emails.
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Post by limefan on Apr 16, 2021 19:36:22 GMT
I just talked to 24/7 Chat. She re-engaged my emails. Hopefully that worked.
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