|
Post by bbbearsmom on Jul 23, 2021 16:49:57 GMT
mac, I'm not a beta-tester, not interested. DebDoesWW, I tried other pages and it didn't show up. I'm happy to wait. Your directions about restarting the phone got rid of the "not loading" problem I was having.
|
|
|
Post by borntexan on Jul 25, 2021 14:27:54 GMT
Well I had to get a new phone. It’s IOS and I have the bell again. I am not messing with it. I just thought it was funny.
|
|
|
Post by mac on Jul 25, 2021 23:20:20 GMT
borntexanAfter what's been posted on this thread you'd be wise to leave well enough alone on your phone, did you read the message bbbearsmom got recently from WW IT, she has the bell and she is updated, I guess I'm in the trial because of signing up to be a beta tester, not sure what they are doing as I continue to have the Menu and blue dot which I like and have been using.🤔 What did you have on your old phone? Are you a beta tester?
|
|
|
Post by borntexan on Jul 26, 2021 0:23:48 GMT
mac My old phone was an IPhone XR and I had the menu. I upgraded to an IPHONE 11 and I have the bell for the notifications back. I wasn’t using the menu anyway. It is the new update. I think only Android users can be beta testers. I was one when I had an Android phone but when I changed to IOS it never gave me that option.
|
|
|
Post by mac on Jul 26, 2021 3:39:32 GMT
borntexanI signed up to be a beta tester a couple weeks ago and now I can't find any place to turn it off, I'm not having any problems so going to ignore it, may be true just certain people testing the upgrade, not sure why it's taking so long. My son said the heat and humidity is just terrible down in Texas like we have here in Michigan right now. Be really careful outside, my son got real sick from it today, dehydrated or something, said the heat was brutal!
|
|
|
Post by Laura M on Jul 26, 2021 10:36:31 GMT
I'm on android and had the 3 bars at the top left for a week. I liked it and used it. After that week, it switched to the bell (that serves no purpose) and I now have the blue dot at the bottom that only gives me the options to track food, activity, weight. Nothing more.
I preferred the 3 bars that helped locate articles and such. Why do I need a button to take me to tracking? It's right there when I open up the app anyway.
|
|
|
Post by mac on Jul 26, 2021 10:39:47 GMT
|
|
|
Post by mac on Jul 26, 2021 19:19:34 GMT
I joined a WW app meeting today, missed the first fifteen minutes but found there is a lot on the app I don't use. I plan to join another meeting this weekend but there are only two a week for Android. There were 31 people at the meeting.
You can ask questions and someone asked about closed captioning on Android and were told it's a zoom problem so we are stuck with all this disturbing writing that goes across the screen and you can't see people on the virtual meetings.
If you use the app and are counting points there is a Healthy Eating Zone which is 10 points below your goal and eight points above. I use the Green Plan and my Healthy Eating Zone is 20-38 points as I am allowed 30 points a day. If you are in the Healthy Eating Zone you get blue dots when filling in the app each day. I wondered if anyone uses this?
The coach doing the class had the three small lines at the top of her screen but I didn't see a big blue dot. I am going to join the next class offered and ask what this bell, three lines and big blue dot is all about and when they will have it up and running for everyone.
|
|
|
Post by linda72 on Aug 4, 2021 12:16:54 GMT
I received an email from the Resolution Support Team that I had contacted last month about getting updates. The email said I should have the 9.15 version (which I do) and wanted to know if I still showed the bell in the upper left corner or the 3 lines which I have. I was surprised they were actually following up on previous problems. I also received one of my weekly emails from WW and this blog post had pro tips to using the App. I thought it was good information. App Use
|
|
|
Post by Jennifer on Aug 4, 2021 13:38:08 GMT
Yesterday I had the 3 lines, today I have the bell.
Android
|
|
|
Post by mac on Aug 4, 2021 13:53:53 GMT
linda72Thanks for posting the app information, I believe I've read it someplace on the website. I did go to an app workshop and found it was good information. I plan to go back to another app workshop to ask when they will have the Menu and blue dot up and running for everyone as you can ask questions pertaining to the app during the workshop and the coach will answer them. I've had the three lines and big blue dot on my android phone for a while now, my android tablet just has the three lines. I use the blue dot everyday but wish it had sleep and maybe water on it. I like the Menu. I wonder what will happen the end of November when they upgrade the new WW Plan, hope it goes better then this upgrade!😊
|
|
|
Post by Laura M on Aug 6, 2021 22:16:26 GMT
So the blue dot disappeared from my android and I had neither blue dot or menu, lol.
Anyways...I decided to go in, drop Beta version and see what the regular version would give me.....but the play store would only give me the option for the Beta version. So I downloaded that again and now I have the 3 line menu option, no blue dot.
Tomorrow who knows what I'll have!
|
|
|
Post by linda72 on Aug 6, 2021 22:22:30 GMT
Laura M, the blue dot disappeared from my android phone this afternoon. I still have the 9.15 version. Maybe they are updating something? I also noticed my picture doesn't appear in the upper right corner; it's just a white person image. My picture used to show up when I was on the Connect part of the app but now there is no picture on the food or activity tab.
|
|
|
Post by mac on Aug 6, 2021 23:17:22 GMT
Laura M. linda72Interesting, what are they doing, this has been going on a while now? I've had the menu and blue dot for several days on my Android phone and this morning the blue dot was gone. I only have the menu on my tablet. The last couple days I've been having problems when getting off the app, it gets stuck, real weird! I hate to see what's going to happen with the new program in November when they put that on the app.
|
|
|
Post by Laura M on Aug 6, 2021 23:26:55 GMT
My version says 9.15. I do have my photo in the upper left back (that's been gone for so long I forgot about it). You would think there would be some consistency.
|
|