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Post by DebDoesWW on Jan 14, 2017 14:55:41 GMT
and if so, what device are you using and browser. <<< don't forget to include this please! I am assuming everyone has already used the age old advice of clearing cookies and cache and rebooted. I am also assuming you are not using some type of CC program and deleting your cookies daily without knowing you need to go in and add this forum. Also that you know how to bookmark a site or save it to your homepage and just use that to get here to avoid logging in daily. I just found out a few days ago I had to submit the name for it to be listed on the directory it said up to a week but it is already showing on the proboards one but apparently not the tapatalk one. With all that said, I am trying to get an idea of how many people are actually having issues getting here and returning. Someone just mentioned they go to the old board and use that link, hence this thread. This is the official complaining about getting in here thread. Gripe away folks I need to hear what the issues are or I can't try to fix them, let me have it. And please don't forget to save us as a bookmark, favorite or add a link to your homepage!!  |
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Post by DebDoesWW on Jan 14, 2017 15:00:57 GMT
And also, once you do get in here with tapatalk,, doesn't it save it to a list? Sorry I don't use it so not sure if it works like this one where you go to the thing on the bottom to switch forums.
But it would seem logical that it would just take your user name and have a list of your active forums on it once you have signed in.
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Post by ksbruns on Jan 14, 2017 15:19:26 GMT
I have to login regularly, it used to *save* my login, but I don't have a problem when I then try. I'm using Safari on a desktop and an iPhone.
I haven't used Tapatalk in a while, I didn't want all the notifications, and couldn't see that it was any benefit. Safari works fine on my phone, except for having to regularly login.
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Post by DebDoesWW on Jan 14, 2017 15:23:17 GMT
Thank you ksbruns. I just leave this page up on my safari browser and just keep it open so I am not seeing all of these problems, I didn't know people were having them :/ So old site saved your login in info this one you have to login each time. Got it. Is that a common problem with this new site guys? Is anyone staying logged in? |
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Post by ksbruns on Jan 14, 2017 15:31:00 GMT
Thank you ksbruns . I just leave this page up on my safari browser and just keep it open so I am not seeing all of these problems, I didn't know people were having them :/ So old site saved your login in info this one you have to login each time. Got it. Is that a common problem with this new site guys? Is anyone staying logged in? It is definitely more frequent for me, Deb...and there doesn't seem to be any rhyme or reason to it. Lots of time my page is left open, and I'll still have to login. And I think it's equally on the phone and pooter. My login is saved, so it's not that big a deal, but it's still been a surprise. |
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Post by DebDoesWW on Jan 14, 2017 15:39:06 GMT
*beats head on wall*
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Post by linda72 on Jan 14, 2017 15:39:25 GMT
I'm on a PC using chrome. I bookmarked the main dashboard page for proboards. It's at the top of my browser. When I click on it, the proboards I'm registered for show up (this one, GDT, and the old board we used to use) I click on this one and it takes me to the home page. I do not have to log in and have had no problems.
Oh, and on my android, I go to my chrome app and this board's home page is one of my previous pages so I just click on it and I'm in. I do not have to log in there.
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Post by zazzles on Jan 14, 2017 15:42:18 GMT
No problems for me, Deb. I have had to log in maybe three times since we moved to this new forum.
I, too, am on Mac, iPad and iPhone using Safari.
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Post by itsrad on Jan 14, 2017 15:54:14 GMT
No issues at all on a Mac using Chrome and/or Firefox, as long as I don't exit the browser completely.
No issues on an IPAD and Iphone using Tap-a-Talk (other than I hate it so I rarely use it.) It saves my favorite boards in a list, and keeps me logged on.
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Post by DebDoesWW on Jan 14, 2017 16:12:10 GMT
Thanks everyone this is helping to figure it out. Truly appreciated.
I just loaded the horror that is tapatalk on my old Samsung tablet. The only thing I had that had some memory to load something lol.
Ok I still need to figure out exactly how to sign up with it, oy, but I did find our forum there, now this is the odd part, when I hit wwmessageboad nothing but the minute I stated adding ".free" to the end it came right up so it is there. Now I am going to figure out ow to log in there so I can see if I can add it to my list.
So ***FOR EVERYONE TRYING TO FIND US ON TAPATALK*** we are there >>> wwmessageboard.free <<<
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Post by DebDoesWW on Jan 14, 2017 16:42:16 GMT
The general consensus on the proboards support site seems to be that this will solve the login issue. so if anyone is having problems staying logged in this is what "Support Helper Ricky" advises: "Likely the same issue as ***** experienced in this thread with it being a cookie issue in their web browser. Have them clear their temporary internet files, cache and cookies specifically, from internet explorer (and be sure that the box for "Preserve Favorites Data" is not checked when doing so). This will likely take care of their issue as well " I just copied and pasted his response, obviously insert appropriate browser and remember to reboot! |
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olive
Epic Member
Posts: 4 
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Post by olive on Jan 14, 2017 16:59:37 GMT
I'm using my IPad. I originally found you when I did a search for WW message boards. It brought me to a board where you had an announcement to come here. I added this board to my home screen, and haven't had to log in again yet. Been reading for about a week before posting.
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Post by linda72 on Jan 14, 2017 17:11:06 GMT
olive Welcome! Glad you found us. It's been a little like an Easter Egg Hunt but the prize and support is better (no points or calories involved!)
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Post by luanne on Jan 14, 2017 18:47:16 GMT
On my desktop, using Firefox I have no problem. I haven't had to log in (I stayed logged in all the time) since I got set up here. I don't know if it's set as a Favorite, or bookmarked, but when I click to open a new window it's one of the choices I see.
On my Samsung tablet I haven't set it as a favorite yet (or maybe I have but forgot). When I do a search for Weight Watchers I am getting the old site and using the link to get to this one. Once I'm there I am already logged in. I really need to go in and make sure I set it up as a favorite.
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Post by DebDoesWW on Jan 14, 2017 19:34:29 GMT
olive glad you have joined in !! luanne thank you I appreciate the input. Still going to take awhile for us to get up there on the google search. From what I have been able to figure out the reason the old site got so high up on the search was that it was plastered all over the old WWMB's so lots of hits from google type bots that gave it more "hits". Thanks again everyone, just trying to make this an easier experience for all, I truly appreciate everyone helping out.
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