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Post by DebDoesWW on Mar 5, 2017 4:08:31 GMT
So I was trying for the millionth time to fix the messages section on the app. Last one I got was months ago and it still has that stupid (1) on it.
While i I was checking and unchecking options for email and push notifications I saw one under email for "weekly progress reports." It was checked, but in all the years I have been on WW I have never seen one.
So my question is, do these even exist? Has anyone ever received one?
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Post by ksbruns on Mar 5, 2017 12:48:54 GMT
Deb, I think there is something wrong with messages (again.) For a while they drove me nuts, then I was able to delete them for a long time...now it says I have (2), but I have nada.
Not sure what the weekly progress reports are except those messages the app.
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pbnj
Transcendent Member
184.4--xxx--140
Posts: 1,361
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Post by pbnj on Mar 5, 2017 12:53:09 GMT
Same here... I was getting weekly messages... for some reason the past 2 weeks show no message but there is a mysterious 2 listed there. IT kids playing with us again?
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Post by ksbruns on Mar 5, 2017 13:11:16 GMT
pbnj After my *long* history with WW's, I keep the tech bar set very low!
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Post by santex on Mar 5, 2017 13:59:12 GMT
Yesterday, I changed my profile from weight loss to maintenance, and now I am getting all these WW emails saying "welcome to Weight Watchers" and "you've made the first step"?? Gotta love their IT department.
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Post by lmenglish on Mar 5, 2017 14:22:24 GMT
Are you talking about messages in journey? Mine are sporadic, got one 2 weeks ago and the previous one was months ago.
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Post by ksbruns on Mar 5, 2017 14:37:41 GMT
Yesterday, I changed my profile from weight loss to maintenance, and now I am getting all these WW emails saying "welcome to Weight Watchers" and "you've made the first step"?? Gotta love their IT department. santex...I got them all last year and then a few this year, at the beginning of the year...welcome to the club, LOL.
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Post by DebDoesWW on Mar 5, 2017 14:59:50 GMT
Ha! Glad I am not the only one this time with the messages. Good old WW IT! Got to love them!
This is what I found and was wondering about under settings > account settings > communication > email
"Never miss a Progress Report Send me a weekly reminder when my Plan Manager Progress Reports are ready, so I can see my personal stats in easy-to-read charts and graphs."
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Post by DebDoesWW on Mar 5, 2017 15:04:27 GMT
santex, when I changed the settings I got that too! LOL Congrats on hitting maintenance!! Thanks everyone for the input 😁
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