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Post by ladyloser68 on Jul 3, 2020 23:13:37 GMT
Is anyone else having trouble with the WW tracker?
My WW tracker has gone wacko! I’m on Blue and it’s charging me 5 points for a banana and 1 point for 75 gm of plain, nonfat Greek yogurt.
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Post by dar1965 on Jul 3, 2020 23:36:13 GMT
I was only on connect for a few minutes today, there seems to be a lot of that going on people were saying to wait a little bit and then go back and Delete the item then re-enter it and it should come up with the right point.
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Post by DebDoesWW on Jul 3, 2020 23:44:16 GMT
I just tried (green) tracking a banana and it worked. Might be fixed.
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vicki
Transcendent Member
Posts: 1,274
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Post by vicki on Jul 4, 2020 0:00:03 GMT
Still not working for me. Plus all previous weeks are f'ed up. Oh well it had to happen. We were due for an app mishap.
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Post by Jennifer on Jul 4, 2020 0:01:50 GMT
Tech issues with the app today, I saw that on a ww fb page today from someone that checked in with chat.
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Post by borntexan on Jul 4, 2020 1:21:37 GMT
I haven't had any problems but I'm doing green.
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Post by DebDoesWW on Jul 4, 2020 2:36:05 GMT
Huh interesting, wonder if it is just a color thing? vicki what color are you doing?
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Post by ladyloser68 on Jul 4, 2020 12:03:25 GMT
Good news - it seems to be back to normal -
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vicki
Transcendent Member
Posts: 1,274
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Post by vicki on Jul 4, 2020 12:39:49 GMT
Huh interesting, wonder if it is just a color thing? vicki what color are you doing? I do blue but all colors were affected.
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Post by debinprogress on Jul 4, 2020 12:54:09 GMT
It seemed to be calculating points using nutrition info for all zero points foods. It was on the website as well. I’m glad they were able to fix it. I thought I was going crazy, and was trying to figure out where I accidentally added a high point item.
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