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Post by Jennifer on Jul 13, 2021 18:45:38 GMT
JenniferYou got the deluxe package with both the Menu and the blue circle, WTG!😊 I keep getting one or the other but not both. 0hhh my gosh!!! The bell is back but I still have the circle with the + sign. What in the world ?
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Post by linda72 on Jul 13, 2021 20:58:55 GMT
Jennifer, HA! I have the 3 lines and the blue circle again! I changed back to being a beta tester this morning and now both of them are on my app. Who knows for how long. It still says I have the 9.13 version. Do you get the feeling the crack IT team is sitting in their offices turning these things on and then off? I think they are messing with us!! LOL!
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Post by DebDoesWW on Jul 13, 2021 22:00:48 GMT
WW I.T. Department (actual photo) 🤣🤣
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Post by linda72 on Jul 14, 2021 1:50:27 GMT
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Post by mac on Jul 14, 2021 12:31:23 GMT
Debs funny post yesterday must have brought the kids out of the bunker because I have the Menu and the Big Blue Dot today on my phone. On the Big Blue Dot I have track food, activity and weight but not sleep. What do you have on the Big Blue Dot?
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Post by DebDoesWW on Jul 14, 2021 13:06:52 GMT
Still no changes aside from the ability to scan nutritional info to add foods.
iOS platforms. v 9.14.0
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Post by linda72 on Jul 14, 2021 13:41:53 GMT
My android has the 9.14 version, the menu in the upper left, the blue circle in the bottom right where I can track food, activity and weight. I still track sleep on the My Day page.
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Post by mac on Jul 14, 2021 14:09:22 GMT
I asked about the tech issues at workshop this morning, be back later to post information.😊
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Post by DebDoesWW on Jul 14, 2021 14:13:32 GMT
linda72 have you ever used MFP? What you just described with the circle and the + with all of the options is exactly what they use (and have used since 2012 when I first started using it). Blue circle, plus sign > weight, water, status, food, exercise Why on Earth would they use the exact same thing, down to the same color?
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Post by DebDoesWW on Jul 14, 2021 14:25:13 GMT
I grabbed a screenshot off the net. Is this like what you guys are seeing? (talking about the blue dot, this is a screenshot of MFP and what opens when you click on their blue dot with the "+" sign, in reference to my post above) When you click the "+" it brings up the shaded popup screen on the right.
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Post by DebDoesWW on Jul 14, 2021 15:51:32 GMT
Okay linda72 just sent me a screenshot. It is literally the same size, color (down to the hue). Um. 😳
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Post by mac on Jul 14, 2021 17:50:01 GMT
DebDoesWWWhere are you finding the screen shot? When I was on a workshop I asked about the problems we are having with the WW app on the main page with the menu and big blue dot showing up and disappearing, the information is basically what linda72 has dug up. * There are tech issues with the app other people are also experiencing. * They said get off the beta tester. I looked on my WW app and I can't find where I turned it on now, not there * One gal said she had problems and wrote to the following email address reslutionsupport@ww.com She said they asked her the make, software and version and did fix her problem. The above address is the same one linda72 wrote to according to her post earlier but they didnt fix her problem. linda72, did they ask you the make, software and version when you emailed them at that address? * It was also suggested to contact 24/7 Chat. I've never had any luck contacting Chat. " I was advised to get on Marlons Connect Group and post about it. Your thoughts?
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Post by linda72 on Jul 14, 2021 18:13:14 GMT
mac, I didn't know how to post a screenshot to the board so I sent it to DebDoesWW,. When I wrote resolutionsupport.com they did not ask for my make or model of my phone. But, they told me to get out of the beta site. On the Play Store (for android) I found the page for WW, scrolled down and found where it said I was a beta tester. I opted out, uninstalled the app, reinstalled the regular WW app and it took off the 3 lines (menu) on the WW page. It also dropped me from the 9.14 version to 9.13 so I guess that is where the tech issues are having problems.
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Post by linda72 on Jul 14, 2021 18:26:22 GMT
Update: I went to the Play Store of my android phone, found the WW page and scrolled down. It says I'm a beta tester but I can leave this at any time but clicking on "leave". The resolutionsupport.com email said I should reinstall the regular WW app to complete the action. I don't know if this is really necessary. The app seems stable for now so I will stay as a beta tester.
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Post by DebDoesWW on Jul 14, 2021 19:30:38 GMT
mac did you mean the one I posted above? Like I said I just grabbed it off the net (did a Google search for "MFP blue circle screenshot") it looks exactly like my version of MFP but I don't have a way to post personal photos here. (You can download MFP and see it for yourself.) Like linda72 mentioned, she kindly sent me a screenshot of her WW blue dot so I could compare the two. Identical. With the myriad of options out there squares, triangles, etc. and colors I am just surprised WW chose to make their menu button an exact replica of their competition. 🤷🏼♀️
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