pbnj
Transcendent Member
184.4--xxx--140
Posts: 1,361 
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Post by pbnj on Jan 6, 2017 22:59:09 GMT
I know I'm preaching to the choir but the little things are bugging me!! On my phone App under 'Journey' there are these weekly messages (mostly asinine !!) Sometimes things like "We see you've been tracking!" "You nailed your Daily SmartPoints Target" (prefaced by: We're tearing up like proud mamas over here. WHAT??) Anyway, todays message was... "We see you reaching your Daily Smartpoints Target without the results you want. In situations like this, it can help to talk with someone who's been there." So who do I talk to and tell them that my RESULTS were a loss of 1.4 and I've been back to Lifetime for 3 months now?  What results should I want |
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Post by jamescat1 on Jan 6, 2017 23:41:45 GMT
If you were starting out as a new member this month they probably would not be annoying and could possibly be encouraging. They don't know who we are as individuals so it is group love.
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Post by diva49 on Jan 6, 2017 23:43:54 GMT
Eh?
Looks like the Maintenance Support Brigade at WW-IT still needs a bit of fine-tuning <tongue firmly in-cheek, here>.
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pbnj
Transcendent Member
184.4--xxx--140
Posts: 1,361
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Post by pbnj on Jan 7, 2017 0:04:57 GMT
But I had a LOSS!! Why isn't that a good result whether I'm a newbie or on maintenance or Lifetime???
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Post by itsrad on Jan 7, 2017 0:45:25 GMT
... so there are these middle schoolers. Every afternoon they gather in Joey's garage. They have a gang name "WWCS". There they create the havoc euphemistically known as the "WW online experience." Randomly they generate messages to members, modify the database, "tweak" the app, drink Red Bull, and argue about who is going to do the math homework. They have more free time on their hands since the demise of the message boards.
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Post by lmenglish on Jan 7, 2017 3:25:38 GMT
I haven't gotten any messages in months, maybe cause I'm 10 ponds below goal? But every time I log in they ask me to rate the app. I have already told them I don't love the app because they keep asking me to rate it! Extremely annoying!
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Post by zazzles on Jan 7, 2017 3:51:36 GMT
I know I'm preaching to the choir but the little things are bugging me!! On my phone App under 'Journey' there are these weekly messages (mostly asinine !!) Sometimes things like "We see you've been tracking!" "You nailed your Daily SmartPoints Target" (prefaced by: We're tearing up like proud mamas over here. WHAT??) Anyway, todays message was... "We see you reaching your Daily Smartpoints Target without the results you want. In situations like this, it can help to talk with someone who's been there." So who do I talk to and tell them that my RESULTS were a loss of 1.4 and I've been back to Lifetime for 3 months now? What results should I want
Seriously, those stupid messages made me stop ever looking at the “Journey."
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wildcat
Transcendent Member
Posts: 952
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Post by wildcat on Jan 7, 2017 13:31:04 GMT
If you were starting out as a new member this month they probably would not be annoying and could possibly be encouraging. They don't know who we are as individuals so it is group love. How would it encourage a new member to be told, in a week where they had a loss of over a pound, that it wasn't the loss that they wanted? That reinforces the newbie idea that moderate losses are disappointing. |
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Post by thyme2 on Jan 7, 2017 14:00:46 GMT
I agree that their messages are less than encouraging. Of course they are standard answers but they could tweak it to be more positive. Since I have always done online I learned long ago to ignore most of what is online except the tracker. I am always surprised when some of you note new features because I look at little else.
I always assumed that WW is less "fuzzy and loving" online because they wanted us online folks to head to meetings. I wondered why they wouldn't encourage online more because there have to be more like me who never joined (although I was impressed with the program) because I didn't want to go to meetings. As soon as I saw online I signed up. If I wasn't a self motivating type they would have lost me long ago. The boards which they chose to get rid of were my only online encouragement. |
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Post by DebDoesWW on Jan 7, 2017 15:16:01 GMT
Dearest Pat,
We are truly sorry you have been at goal for three months now. We are here if you want to commiserate. Hope you get back at it soon, you must be miserable with your results. Call us at 867-5309 soon because we care!
Hugs and kisses WW
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Post by DebDoesWW on Jan 7, 2017 15:21:27 GMT
I haven't gotten any messages in months, maybe cause I'm 10 ponds below goal? But every time I log in they ask me to rate the app. I have already told them I don't love the app because they keep asking me to rate it! Extremely annoying! Linda, same here, not a message for months now. I thought I had it fixed when I reset my settings but that worked only for a few weeks. The worst part is, now when I look there it says "messages(1)" just to tease me, there is no freaking (1) there! |
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Deleted
Deleted Member
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Post by Deleted on Jan 7, 2017 15:30:32 GMT
Like Beth,I do online only and do not use my phone to track so we get no messages at all.It used to tell me I recorded a new weight but they are really not supportive of online or probably meetings members either.
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Post by fullmahina on Jan 7, 2017 15:32:27 GMT
I am no longer a WW member but I do get emails. Most of them contain lovely pictures of meals, with captions such as "Six Brilliant Breakfast Ideas." Clicking on the photo of the breakfast will lead me to another page with six pics of breakfasts.
When I click on an individual pic, I end up on a page with a New Year's Party Primer, clickable photos titled Breakfast (no, the link does not get you to the "Six Brilliant Breakfast Ideas" recipes), Lunch, and Dinner, a Recipe of the Day (Apricot Bellini), "4 Leg Toners You Can Do Anywhere," and an article on "Hangovereating" (sic).
Ah, WW, you haven't changed a bit.
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Deleted
Deleted Member
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Post by Deleted on Jan 7, 2017 15:35:21 GMT
As I said I'm online only and I don't get emails anymore for some reason.I didn't even get the email about Connecting with Oprah although I wouldn't have done it anyway.I figure 1 less email a day.
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Post by carcando on Jan 7, 2017 15:39:44 GMT
My last message was November 28 and it is still visible: it said not to be discouraged and that I may see a loss the next week. I am Lifetime, always weigh in 7-8 pounds below goal! That week I was up .4 from the week before but still way below goal! Since then no messages even though my weight went back down .4. I'm annoyed that there are no new messages. I get blue dots every day, have tracked every day for months, no messages anymore. And I still have to see that ridiculous November 28 message.
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What results should I want 
